When will your order ship?
Current shipping times will be listed on our Homepage. 

Can you combine orders?
No, at this time we cannot. Shopify has told us that this is not an option at this time. 

Do we do Custom Listings or Custom Colorways?
We do not, we usually very busy with our regular colorways. Thank you for your interest though!

Could my yarn look different in person that what I saw online?
Yes....and no. We follow tried and true recipes, but small batch dyeing can result in varied results. This is the blessing and the curse of indie dyed yarn. Computer monitors and phone screens can also effect the colorways. Just be aware, but please know we do our best the match. Also, lighting... we only take photos outside in the shadeas this lighting is the most consistent.

Can my yarn be caked?
We do not cake or ball yarn so if you have asked for this to be done, please know it is not an option at this time.

How do I wash my finished items?
We recommend hand washing your finished items in cold water with wool wash and laying flat to dry. We use Soak Wool Wash after dyeing your yarn and you can find it in the shop.

What is your return policy?
Our policy is for exchanges for the same colorway only, no returns. In addition any caked or used skeins are not eligible to return or exchange. If you are not happy with your purchase, please contact us at thelemonadeshoporders@gmail.com. Please also note that Limited Editions such as Holiday Boxes cannot be cancelled.

How can I follow the shop on social media?
You can follow The Lemonade Shop here: